Troubleshooting Checklist
Here are the most frequently asked questions. This is a good place to look for an answer. If the answer is not here, feel free to check the FAQ dedicated to your favorite flight simulation for more specific questions.
Before contacting us, please check the following points:
- Does your system meet the minimum requirements?
- Are your graphic card drivers up-to-date? NVIDIA GeForce // AMD Radeon // Intel
- Did you install the latest official version of Tacview?
(Please keep in mind that it is normal to find bugs if you are running beta versions) - Did you check the FAQ below?
- Did you read the documentation dedicated to your flight simulator/input device?
- Did you search the forums to see if your issue has already been listed?
License
Of course you can! Please read the dedicated FAQ to discover how.
Technical issues
It is possible that your laptop is running Tacview on your Intel GPU using old drivers. In that case, it is strongly recommended to install the latest official drivers from Intel.
If your laptop is equipped with an AMD or nVidia GPU, you can also use the dedicated tool to force Tacview to run on your discrete GPU. Not only this will avoid the instability of Intel drivers, but this should also give you a smoother 3D rendering experience.
As a quick first test, you can delete the following registry key, then restart Tacview:
HKEY_CURRENT_USER\Software\Raia Software Inc.
There are several programs which are known to inject invalid instructions during Tacview 3D rendering phase. This can cause crashes or freeze. If you uninstall/disable the following programs and services, this should fix the issue:
- Nahimic OSD service may be stuck in an infinite loop during OpenGL rendering, freezing Tacview at startup on secondary monitor in some cases.
- Dxtory program is corrupting the RSI register, crashing Tacview at startup.
General questions
You can easily compress .txt.acmi files using the command line. Feel free to modify the batch file CompressACMIFiles.cmd to compress many files in a row and save a lot of disk space (ACMI binary files are about six times smaller than text files). Don't forget to erase the old .txt.acmi files after the conversion!
If you are working with Falcon 4.0 VHS files, do not forget to specify the proper theater BEFORE opening the corresponding VHS file:
There are many reasons why DCS World flights could not be recorded. Please read the dedicated FAQ to find why.
You probably missed the theater choice in the open-file dialog box. Please read the detailed FAQ about Falcon 4.0 to find how to select the proper terrain and even how to import your own one!